Business
Business
Development: The Winning Formula
By Ann
Estabrooks
It sounds so easy …
implement a leadership direction with a management approach to
achieve winning success. The combination of leadership with
management leads to success because the vision and strategy is
backed up with the planning, budgeting, and operations to see
the vision achieved.
Leadership incorporates a lifelong learning style.
Management is the traditional form within an organization that
helps provide an infrastructure in finance, operations,
technology, and administration. The management team backs up the
vision and strategy implemented by the CEO.
Previously, organizations were run by the “old school” style
of management – they were hierarchical. Management used
planning, budgeting, organization, and problem solving skills.
These skills are still needed, but it’s the new school of
leadership, which includes the vision, strategy, communications,
and empowerment, that allows the entire company to participate
in its growth and development. Leadership skills are acquired
over a lifetime by gaining knowledge and sharing it to enhance
the organization’s full potential.
A leader inspires trust, focuses on people, and has a long-range
perspective. He or she challenges the status quo and uses
creativity to define the vision. A leader is able to anticipate
the future and allow for developments in technologies and
changes in the marketplace or the global economy.
Vision
A vision:
• Defines a common direction and is not static;
• Is a realistic destination projected into the future;
• Incorporates the desired result;
• Addresses all critical issues;
• Considers constraints associated with the vision, i.e.
people, time, or geography;
• Understands the range of possible outcomes;
• Is based on foresight, insight, experience, imagination,
information, and values;
• Communicates when the vision is achieved.
To be an effective
leader you must inspire and motivate excellence and achievement
through integrity, high ideals, and empowering those within the
organization. Solicit and listen to the input of others to
ensure that the ideas are feasible and that there is good
support for the goals and direction.
Strategy
Insight is crucial to the development of a business strategy.
The mission and vision of the company fuels the strategist to
find creative solutions. Strategists rely on careful analysis of
the competition to find a way to make their product or service
succeed. A strategy is creative and intuitive. By taking
different points of view on the customer, competition, and the
company, and combining those aspects with a healthy dose of
creativity and intuition, a strategy can be achieved.
A business strategy refers to the plan to achieve a competitive
advantage. A business strategy takes resources into account. It
also considers the advantage it has over competitors – such as
the size of the company or the ability of its house teams.
Communication
When a leader communicates the vision, everyone will know what
the organization is striving for and what the definition of
success is. Success can be defined differently within
organizations. Some organizations may define success as high
market penetration with a large team to implement the vision,
while others measure success in revenues using a small team
approach. How success is measured is communicated in the vision
statement.
Communicating the vision ensures that the entire company will
know the goals and objectives of the organization. Cisco has
always been clear on the vision of the organization. John
Chambers was quoted recently as saying, “Everybody here knows
what we want to accomplish.” Chambers makes sure that everyone
in the organization knows where the organization is headed so
that there is no confusion.
As Jim Broadhead, the CEO of Florida Power and Light said,
“It’s virtually impossible to communicate too much. I’ve
never heard a single employee anywhere complain that he or she
is being kept too informed.”
Empowerment
The effective leader allows people to blossom, make mistakes,
test themselves, and grow. By empowering people and trusting in
them, they are reaching their potential and are able to
contribute to the overall success of the organization.
Management focuses on systems and structure and how the business
operates. Management builds the infrastructure that supports the
vision and strategy of leadership. The project scheduling,
budgeting, improvement of production methods, and operational
assistance on workloads have been around for some time, but when
used with innovative and inclusive leadership, the winning
formula ensures a correct course.
Once the vision is established, the management team can work
with the CEO to develop a plan to reach the target. This could
take many forms such as the business, marketing, or operational
plan. The plan sets a course to lead the organization to the
vision and strategy developed by the CEO. Strategic partnerships
are developed to broaden the range of experience the company can
provide.
Budgeting
Budgeting refers to the quantifying of the plan. It is working
with a profit and loss statement to determine whether the income
of the business will offset the associated expenses. The cash
flow statement is then generated to determine what the future
will look like with the associated revenues and expenses. This
area of the business also focuses on payroll, tax filings, and
banking relationships.
Operations
Operations support the goals and objectives of the leader. In a
small business, they carry out the day-to-day efforts specified
in the plan. They work to clear the way for the leader to focus
on the vision and strategy by dealing with attorneys to put
contracts in place, addressing any hiring needs, instituting a
benefit package, working with vendors, addressing insurance
needs, ensuring that the physical space is efficient, and
generally keeping the business running efficiently but pitching
in and doing whatever is necessary to continue moving toward the
vision.
The Yankee Group, a professional research firm, has said that
two-thirds of today’s businesses are crippled by not linking
the processes of the front to the back office environments. Only
10% of all businesses find their way to legendary fame and
fortune. Operations can consist of internal, as well as
external, support to players within and vendors outside the
company.
Operational improvements can increase profitability, improve
quality, and use resources more efficiently. With operational
assistance, leaders can better focus on the vision to move the
product more quickly to market.
The reason many high tech companies have succeeded in the
marketplace is due to the ability to adapt to change in a highly
competitive marketplace. These organizations have flat
hierarchies, little bureaucracy, a tolerance for risk taking,
and a workforce that can manage itself. This frees up leadership
to focus on client projects, development of technology, and
customer service.
Management methods have been around for some time. It is the
nimble, quick-witted leader with a vision and direction and is
supported by strong management who makes the best use of the
winning formula.
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